How do I place an order? TOP
Order online day or night 24/7. If you prefer you may place your order by phone @ 518-962-8833 from 10am to 6pm EST.
What forms of payment do you accept? TOP
We
accept Visa, Mastercard & American Express. Personal checks are
welcome but merchandise will not ship until the check is cleared. New
York Residents are subject to a 7.75% sales tax.
What are your shipping policies? TOP
The
Pink Pig ships all smaller merchandise via UPS Ground, Federal Express
or DHL unless otherwise instructed. For your convenience, we offer
Next Day Air, 2 Day Air and 3 Day Select on in-stock items. Sometimes
customer demands exceed our supply and items are back ordered. In the
event that this happens, you will be contacted via email. All large
antique pieces will be shipped via freight and we make every attempt to
get you the best shipping quote. Please call or email for an estimated
shipping quote. You are always welcome to make your own shipping
arrangements. I also ship certain items via Greyhound Express. Please
contact the store to make those arrangements.
How can I track the status of my order? TOP
You may check the status of your online order here: Order Status
Do you have gift certificates available? TOP
Gift certificates are available for purchase online. Buy Gift Certificates
What is your return policy? TOP
While
we hope you love these one-of-a kind, probably scratched, almost
certainly well-worn pieces that I loved searching for high and low,
they are Non-Returnable. If you have any questions or concerns about
any of my products, please do not hesitate to contact me. We are
committed to provide you with 100% customer satisfaction.
How do you handle damaged items? TOP
Vintage
Antique Furniture is not 100% perfect and I do my best to pack each
item very carefully and insure each piece before it leaves the store.
You as the buyer will be responsible for filing any claims for damage incurred during shipping although I will do all I can to
help with filing of the claim.
What is your privacy policy? TOP
Your
privacy and security are extremely important to us. We have
established policies and procedures to protect you by providing secure
on-line ordering. All credit card transactions are processed through a
secure server with encryption technology. We consider your information
personal and private and will never sell it to outside parties.
Do you offer wholesale pricing? TOP
We do offer wholesale discounts. Please see the following page for details: Wholesale.
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